Proxim wireless ORiNOCO AP-4000MR-LR User's Guide Page 263
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AP-4000MR User Guide
E
Technical Services and Support
See the following sections:
• Obtaining Technical Services and Support
• Support Options
– Proxim eService Web Site Support
– Telephone Support
– ServPak Support
Obtaining Technical Services and Support
If you are having trouble utilizing your Proxim product, please review this manual and the additional documentation
provided with your product.
If you require additional support and would like to use Proxim’s free Technical Service to help resolve your issue, please
be ready to provide the following information before you contact Proxim’s Technical Services:
• Product information
– Part number of suspected faulty unit
– Serial number of suspected faulty unit
• Trouble/error information:
– Trouble/symptom being experienced
– Activities completed to confirm fault
– Network information (what kind of network are you using?)
– Circumstances that preceded or led up to the error
– Message or alarms viewed
– Steps taken to reproduce the problem
• Servpak information (if a Servpak customer):
– Servpak account number
• Registration information:
– If the product is not registered, date when you purchased the product
– If the product is not registered, location where you purchased the product
NOTE: If you would like to register your product now, visit the Proxim eService Web Site at http://support.proxim.com
and click on New Product Registration.
- ORiNOCO AP-4000MR 1
- Copyright 2
- Trademarks 2
- OpenSSL License Note 2
- Introduction 9
- Mesh Networking 10
- Mesh Network Configuration 12
- Guidelines for Roaming 13
- HTTP/HTTPS Interface 14
- Command Line Interface 14
- SNMP Management 14
- SSH (Secure Shell) Management 15
- Overview 17
- Power/Ethernet Port LEDs 17
- Power Injector 18
- Serial Connection 18
- Antenna Connectors 18
- Prerequisites 20
- System Requirements 21
- Product Package 22
- Hardware Installation 24
- Step 1: Choose a Location 25
- Step 2: Unpack Shipping Box 25
- Step 3: Assemble the Cable 26
- Apply Teflon 26
- Step 5: Mount the Unit 28
- Step 6: Plug in the Cables 29
- Step 7: Power on the Unit 30
- Step 8: View LEDs 30
- Step 9: Tighten the Cables 31
- Adjusting Tx Output Power 34
- Initialization 35
- Logging In 37
- Using the Setup Wizard 38
- Installing the Software 40
- System Status 43
- Advanced Configuration 44
- Dynamic DNS Support 47
- IP Configuration 48
- DHCP Server 49
- DHCP Relay Agent 51
- Link Integrity 52
- Web (HTTP) Interface 66
- MIB (SNMP) Requirements 66
- VLAN on Ethernet Port 68
- Once this 70
- Management VLAN Configuration 71
- Interface Requirements 71
- Ethernet 76
- Management 82
- IP Access Table 83
- Services 83
- Filtering 94
- Static MAC 95
- Advanced 98
- TCP/UDP Port 100
- Rogue Scan 112
- Figure 4-41 Rogue Scan Screen 115
- Spanning Tree 116
- Storm Threshold 117
- Intra BSS 118
- Packet Forwarding 118
- Priority Mapping 121
- Radius Profiles 125
- Configuring Radius Profiles 126
- RADIUS Accounting 129
- Wireless Domain Configuration 131
- SSID/VLAN/Security 133
- Management VLAN 135
- Uplink VLAN ID Table 136
- Security Profile 137
- MAC Access 143
- Wireless-A or Wireless-B 144
- Monitoring 151
- IP/ARP Table 154
- Learn Table 155
- Interfaces 158
- Station Statistics 161
- Mesh Statistics 163
- Link Test 164
- Commands 166
- TFTP File Transfer Guidelines 167
- HTTP File Transfer Guidelines 167
- Update AP 168
- Update AP via HTTP 169
- Retrieve File 171
- Retrieve File via HTTP 172
- Commands AP-4000MR User Guide 173
- Help Link 176
- Troubleshooting 177
- Symptoms and Solutions 178
- Client Connection Problems 180
- VLAN Operation Issues 180
- CMOB Operation Issues 181
- Power-Over-Ethernet (PoE) 181
- Recovery Procedures 183
- set ipaddrtype static 187
- reboot 0 187
- Related Applications 188
- Command Line Interface (CLI) 189
- General Notes 190
- CLI Error Messages 191
- Bootloader CLI 192
- CLI Command Types 194
- Parameter Control Commands 198
- Using Tables and Strings 202
- Log into the AP using Telnet 204
- Other Network Settings 210
- (Mbits/sec)> 212
- CLI Monitoring Parameters 219
- Parameter Tables 220
- System Parameters 222
- Network Parameters 224
- Interface Parameters 228
- Management Parameters 235
- Filtering Parameters 238
- Alarms Parameters 241
- Bridge Parameters 243
- RADIUS Parameters 245
- Security Parameters 246
- VLAN/SSID Parameters 248
- Other Parameters 248
- CLI Batch File 252
- Reboot Behavior 253
- ProximUnify (PXU) Management 254
- ASCII Character Chart 256
- Specifications 257
- Advanced Bridging Functions 258
- Security Functions 259
- Network Functions 259
- Hardware Specifications 260
- Available Channels 261
- Support Options 264
- Statement of Warranty 266
- Other Information 267
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